Meet the Team

David Outland

Owner | Licensed Property & Casualty Agent | Life & Health Agent | Chartered Life Underwriter
Dave started Outland Insurance in 1996, when he became a Nationwide insurance agency owner. Dave graduated with distinction from Akron University with a bachelor’s degree in business administration and a focus on finance. Over the past 25 years, he has been assisting the Tiffin and Upper Sandusky communities with their insurance needs. Currently, Dave helps clients acquire marketplace insurance and assists older adults in finding supplemental health insurance plans, including dental and vision. Dave’s vast knowledge of policies and underwriting, coupled with his ability to help clients get the best policies possible with the top carriers in the industry, is what makes Outland Insurance standout from the rest. Outside work, Dave serves as president of WXML 90.1 Christian radio in Upper Sandusky. He helps with Reignite Student Ministry at Trinity Evangelical United Methodist Church and has been on numerous mission trips to Haiti. Dave and his wife, Dawn, have been married for 35 years and have four children and three grandchildren. An honest and ethical man, Dave leads by example with his staff and customers. His team says, “Dave truly has our backs and really cares about each person he works with. We are more like family than coworkers.”
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Shyla Lundy

Licensed Agent
Born and raised in Upper Sandusky, Shyla graduated from USHS in 2008. She achieved her bachelor’s degree in business management from The Ohio State University in 2020. Shyla has been with Outland Insurance since August 2018, and she assists clients in finding the best coverage for their individual needs. Shyla loves spending time with her family and spoiling her boxer. She grew up going to NHRA racing events with her father and loves being at the racetrack. In 2018, she received her motorcycle endorsement, and while she doesn’t own a motorcycle yet, she’s often spotted on the back of one during riding season. Shyla welcomed her first child in April 2021. She loves her job at Outland, saying, “I've worked in customer service for 15 years and enjoy meeting and helping new clients. I love that my clients trust me to protect their hard-earned assets in case of a loss. When someone has a claim, it's a great feeling [to know] that I've helped them be protected properly and can assure them that everything will be all right. I also work alongside a great group of people!”

Laura Clark

Licensed Agent
Laura joined the Outland team in January 2020. As a licensed agent, she specializes in all service lines from personal to farm and commercial. Laura received her farm certification in February 2022. A proud native of Tiffin, Ohio, Laura graduated from Tiffin Columbian High School and Sentinel Vocational Center in 2004. She enjoys spending time with her family. She and her fiancé, Greg, have five children between them, so they’re always on the go, cheering on their kids at sporting events and enjoying the great outdoors. A perfect Saturday for Laura would be spending the day on Lake Erie or the Sandusky River with her family. Laura loves helping clients and providing them with the best coverage to fit their insurance needs.  

Renee Warner

Licensed Agent
Renee joined Outland Insurance in August of 2022 and is a licensed agent. Renee has worked in customer service for the past 19 years and has a passion for helping customers. She is a 2002 graduate of Tiffin Columbian High School. Renee and her husband have 2 children who are active in sports in the Tiffin community. She loves watching their teams and helping the teams in any way she can. Summer is her favorite season, and she enjoys spending time with her family outside at their pool and soaking up the sun. Renee is excited to help clients with their insurance needs.

Cheryl Hochstettler

Licensed Agent 
Cheryl joined Outland in April 2021, where she’s busy taking payments, answering phone calls, greeting customers, quoting and writing insurance policies, and answering questions. Another graduate of Upper Sandusky High School, Cheryl attended college before becoming a stay-at-home mom, a private tutor/teacher, and more recently, an office assistant in a medical setting. When not at work, she enjoys hiking, camping, bicycling, quilting, reading, and spending time with her family. When asked what she likes most about working at Outland, she said, “Getting to know our clients and their needs to find the best insurance fit for each individual.” 


Melissa Pahl




Customer Service Representative
Melissa joined Outland Insurance in April 2024. She and her husband, Ehret have four children between them. Summer is her favorite season. Melissa enjoys spending days on long motorcycles rides. Going to all those out of the way restaurants. Melissa is excited to learn all the ins and outs of the Insurance World!

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